COVID-19 Resources

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United Way of Northeastern Minnesota's response to COVID-19 (Coronavirus)

The COVID-19 pandemic affects every one of UWNEMN's Focus Areas: helping children succeed, empowering healthy lives, and stabilizing families and individuals. Our staff is hard at work to respond to this crisis in a thoughtful, responsible way.

In an effort to empower healthy lives across our communities, UWNEMN has implemented a Visitor & Volunteer COVID-19 policy.
Please review by clicking here.

UWNEMN is raising COVID-19 Crisis Funds to assist programs, agencies, and individuals impacted by the pandemic. Funds raised on the Iron Range will stay on the Iron Range. Click here for more information.

  • Save the date for a brand new event to support the United for Veteran program: the Renegade 5k trail run will take place September 11th at Redhead Trail in Chisholm!
  • Buddy Backpacks packing has concluded for the school year. Thank you to everyone who volunteered to ensure local children at-risk of hunger received the weekend meal kits they needed throughout this difficult year. 
  • Comforts of Home appointments can once again provided in-person, though staff can also accommodate pickup appointments if those work better. To make a referral for a client, please click HERE
  • Imagination Library will continue to mail books directly to children's homes on a monthly basis. If you have a child under 5 who is not enrolled in this program, this may be a good time to enroll them; click here to do soPlease keep in mind it takes 6-8 weeks for the first book to arrive.  Click here to watch UWMEMN board members read Imagination Library books for a virtual story time!
  • Meet Up & Chow Down free summer lunch program has resumed. Due to COVID-19, lunches will once again be served grab-and-go style. Free lunches are available to all children ages 0-18 in Aurora, Chisholm, Ely, Hibbing, Mt. Iron, Nashwauk, and Virginia. Click here for full details. 
  • Smiles United dental program is currently providing dental care to uninsured and underinsured patients OF ALL AGES out of UWNEMN's Chisholm building. Updated precautions will be in place for this program due to COVID-19. Click here to learn more. To make an appointment, call 1-866-543-6009.
  • United for Veterans has launched a new wellness program for local veterans, active duty, and members of the National Guard and Reserve. Upcoming free activities include fishing, golf, and kayaking. Sign up for the Veterans Wellness Passport here.

Region-wide:

  • Advocates for Family Peace remains available 24/7 by phone and in-person meetings. Itasca County: 218-326-0388 or 1-800-909-8336 | St. Louis County: 218-248-5512 or 1-800-909-8336.
  • American Red Cross Minnesota office in Duluth is now open from 10 am to 2 pm Monday-Thursday. Free smoke detector installation is still temporarily suspended with the exception of smoke detector installation through Red Cross partners. Those in crisis can reach Red Cross staff in our region by calling 218-722-0071. All disaster response services remain in place and available to those impacted by disasters such as home fires or flooding. To find a blood drive or to make an appointment to donate blood, call 1-800-RED-CROSS (1-800-733-2767) or click here
  • Arrowhead Economic Opportunity Agency (AEOA) offices are opening to the public on July 1, 2021. Many of the Senior Dining locations will be open to in-house dining. Meals on Wheels are available in specific areas. Head Start classrooms are closed until September. For more specific information on any of the services AEOA Senior and Nutrition Services offers, please call 1-800-662-5711 ext. 6899 or 218-735-6899.
  • Sexual Assault Program of Northern St. Louis County one-on-one, hospital, law enforcement, and legal advocacy is available 24/7 by phone. Call 218-749-4725 and press #6 to leave a voice mail or call/text 218-780-7227. 
  • Volunteers in Education (VinE) is in need of volunteer tutors for in-person and distance learning this fall. Call 218-404-5742 or email info@vine-mn.org for more information. 

City-specific:

  • ELY: Northwoods Partners classes and groups has resumed for those who are fully vaccinated. One on one programming and support groups are still on hiatus. If you are elderly and in need of grocery delivery, call 218-365-8019.
  • HIBBING: Salvation Army's soup kitchen is offering meals to go nightly from 4 pm to 4:45 pm. Its food shelf is operating BY APPOINTMENT ONLY.  Walk-ins will not be accepted, and those late to appointments will need to reschedule. Call 218-263-5096 to make an appointment.
  • HIBBING & VIRGINIA: Project Care Free Clinics are providing in-person care for non-COVID symptoms. Call your local clinic to set up an appointment. Prescriptions can also be refilled this way. Click here for more information. The Hibbing clinic is currently taking in-person appointments and walk-ins.
  • ITASCA COUNTY: Support Within Reach is available by phone and Zoom meetings (if advocate and client have access). If you are in need of a sexual assault exam, please go to the ER, and advocates will be present. The crisis line remains open: 1-866-747-5008.
  • VIRGINIA: Arrowhead Center has removed clothing from their outdoor pantry and filled the shelves with food.  
  • VIRGINIA: Salvation Army's supper club is drive through only from 1 pm to 3 pm and dine in or take out 3-4:30 pm. Bread table and food shelf are drive-through only. Appointments required for food shelf so staff can box up the food you need. Call 741-1889 to make an appointment.

Region-wide:

  • For a comprehensive list of food resources from the Rutabaga Project, including meals for children, food shelves, grocery assistance, and more, click here.
  • For a comprehensive list of restaurants on the Iron Range offering take-out and delivery, click here.
  • The Rutabaga Project continues to stock its Little Free pantries and are doing their best to keep them clean. The pantry is sanitized once per weekday, but items inside have not been sanitized. Please wash your hands after using the pantry, and use your best judgment when accessing the pantry. If you are sick, please send a friend or family member to the pantry in your place. For a map of pantry locations, click here.
  • USDA is warning of SNAP scams arising to steal confidential information like social security numbers, bank information, or PIN numbers in order to qualify for COVID-19-related assistance. If you are unsure if a request for information is legitimate, call 1-800-657-3698. For a list of current potential scams, click here. If you believe you are the victim of identity theft, contact your local police department; you may also file a complaint online with the Federal Trade Commission (FTC) by clicking here.

City-specific:

  • HIBBING: Salvation Army's food shelf is operating BY APPOINTMENT ONLY.  Walk-ins will not be accepted, and those late to appointments will need to reschedule. Call 218-263-5096 to make an appointment.
  • HIBBING: Arrowhead Economic Opportunity Agency (AEOA) Grocery to Go services are available. Volunteers are needed for Meals on Wheels drivers and Grocery to Go shoppers. For more specific information, please call 1-800-662-5711 ext 6899 or 218-735-6899.
  • VIRGINIA: Aldi is reserving 8:30-9:30 am every Tuesday and Thursday for senior citizens and immunocompromised shoppers.
  • VIRGINIA: Arrowhead Center has removed clothing from their outdoor pantry and filled the shelves with food.
  • VIRGINIA: Arrowhead Economic Opportunity Agency (AEOA) Grocery to Go services are available. For more specific information, please call 1-800-662-5711 ext 6899 or 218-735-6899.
  • VIRGINIA: Salvation Army's supper club is drive through only from 1 pm to 3 pm and dine in or take out 3-4:30 pm. Bread table and food shelf are drive-through only. Appointments required for food shelf so staff can box up the food you need. Call 741-1889 to make an appointment.

For questions about childcare, contact the Child Care Aware parent line at 1-888-291-9811 to be directed to available licensed child care providers - or click here to search on a map.

  • Click HERE for a map of vaccine locations and updates. 

  • Click here for a list of mental health resourced during this time of self isolation from Mental Health Minnesota.
  • Arrowhead Economic Opportunity Agency (AEOA) Medical Loan Closet is available in the AEOA Virginia office. 
  • Essentia Health has resumed routine appointments. Masks are required. E-visits, telephone visits, and virtual visits available. COVID-19 screening available at no cost with an e-visit online. Call 1-833-494-0836 for more information. Visitors are now allowed under certain circumstances; click HERE for more information. 
  •  Project Care Free Clinics are providing in-person care for non-COVID symptoms. Call your local clinic to set up an appointment. Prescriptions can also be refilled this way. Click here for more information. The Hibbing clinic is currently taking in-person appointments and walk-ins.
  • St. Luke's is not canceling any existing appointments, procedures, or surgeries at this time. Visitors are allowed, with restrictions. No visitors are allowed to COVID-19 patients until patients are no longer in isolation. Rare exceptions may be made on an invitation-only basis. Click here for the full update. If you suspect you may have COVID-19, click here.
  • Range Mental Health is offering tele-health and face-to-face visits for outpatient therapy, peer support, targeted case management, and ARMHS. To make an appointment, call 218-749-2881 (Virginia), 218-263-9237 (Hibbing), or 218-780-6610 (Ely). The mobile crisis line is ALWAYS available for emergencies: 218-288-2100. Click here to learn more.
  • If you are having a hard time paying bills because you lost income as a direct result of the COVID-19 pandemic, UWNEMN can help. Click here for more information. 
  • If you owe back rent - OR if you are a landlord owed back rent - RentHelpMN may be able to help. Click here for more information.
  • Rate-regulated utilities have begun sending disconnection notices. Minnesota Public Utilities would like you to be aware of the following options: enter a payment plan with your utility, apply for the Energy Assistance Program, or call 1-800-657-3782 for help. 
  • For a comprehensive and timely list of updates on COVID-19 in our state, the state's response, and state resources, click here.
  • If you are unable to work, have had hours reduced, or have lost your job as a result of this pandemic, you can apply for unemployment benefitsClick here for more information.
  • The Minnesota Department of Employment and Economic Development (DEED) is making Pandemic Unemployment Assistance (PUA) payments to people who are self-employed, independent contractors, and other eligible recipients who are not eligible for regular unemployment benefits. Click here for more information.
  • IRRRB also has Taconite Area Business Relief Loan funds for local businesses adversely impacted by the COVID-19 pandemic. Click here for details.
  • Legal Aid Service of Northeastern Minnesota offices are closed to the public. LASNEM is still open for intake by telephone and online and is still providing legal representation remotely and in court.  Agencies looking for any form of guidance regarding the frequently changing rules/policies should e-mail Heather Lindula at hlindula@lasnem.org.
  • Itasca County buildings remain open at this time. Click here for more information
  • St. Louis County buildings have reopened to the public. Anyone coming to a St. Louis County Courthouse for court matters should be aware these services follows a Minnesota Supreme Court order that limits some in-person services through June 13. For more information, click here.
  • Minnesota Power is resuming disconnections in August. If you have a past-due balance on your bill or are struggling to keep up, please call 1-800-228-4966.
  • Lake Country Power service center lobbies are closed, but lobby kiosks will remain open. Members will still be able to make payments at drop boxes on-site, kiosks, through SmartHub accounts, by phone, or through regular U.S. mail. If you experience an outage, please report it as usual, and Lake Country Power will dispatch linemen to make repairs as usual. Lake Country Power does not wish to disconnect service at this time. If you are facing financial hardship, contact 1-800-421-9959. 
  • Access to Virginia Public Utilities' lobby is restricted, and customers are encouraged to pay by phone (the utility will absorb fees paid by credit or debit card usage at this time), mail (be sure to include your remittance advice), or online. If you need more time to pay your bill, please contact the office by phone to work out an arrangement: 218-748-7540. If you have questions about steam conversion loans, contact lindaa@vpuc.com.

Please remember, if you are ever in need of help, the 24-hour United Way 2-1-1 line is available to help you find local resources that best fit your needs. (Call 2-1-1 or visit www.211unitedway.org for more information.)

UWNEMN's mission is "to unite and focus our communities in creating measurable results to improve people's lives and strengthen our families." This unity and focus is needed now more than ever. Please practice patience, thoughtfulness, and preventive measures in the days and weeks to come to keep yourselves, your families, and your neighbors healthy and safe.

UWNEMN is raising COVID-19 Crisis Funds to assist programs, agencies, and individuals impacted by the pandemic. Funds raised in Koochiching County will stay in Koochiching County.  Click here for more information.

  • Comforts of Home appointments can once again provided in-person, though staff can also accommodate pickup appointments if those work better. To make a referral for a client, please click HERE
  • Imagination Library continues to mail books directly to children's homes on a monthly basis. If you have a child under 5 who is not enrolled in this program, this may be a good time to enroll them; click here to do soPlease keep in mind it takes 6-8 weeks for the first book to arrive. 
  • Smiles United dental program is operating strictly from community sites this fall and is in need of a community site in Koochiching County. (Contact info@unitedwaynemn.org or 218-254-3329 if you are a community site interested.) The program now serves patients of all ages. Updated precautions will be in place for this program due to COVID-19. Click here to learn more. To make an appointment, call 1-866-543-6009.
  • United for Veterans continues to operate as usual. If you are a veteran in need of assistance, please click here.
  • American Red Cross Minnesota office in Duluth is now open from 10 am to 2 pm Monday-Thursday. Free smoke detector installation is still temporarily suspended with the exception of smoke detector installation through Red Cross partners. Those in crisis can reach Red Cross staff in our region by calling 218-722-0071. All disaster response services remain in place and available to those impacted by disasters such as home fires or flooding. To find a blood drive or to make an appointment to donate blood, call 1-800-RED-CROSS (1-800-733-2767) or click here
  • Falls Hunger Coalition food shelf grocery hours are the same; however, clients receiving food will no longer be able to come in and shop, instead they receive prepackaged food. Client service hours are Tuesdays 10:00am – 4:00pm and Thursday & Friday 10:00am – 2:00pm. 218-283-8020.  Clients can call when they get to the building, and food will be brought out to them.
  • Friends Against Abuse services have returned to normal, and one-on-one services are available in-person 8 am to 5 pm Monday-Friday. Support is available by phone 24/7 at 285-7220 or 888-344-3264. 
  • Koochiching Aging Options office is open by appointment and phone. Groceries to You! volunteer shopping and delivery is in full operation; call 283-7057 to register. Caregiver and dementia support is available. Memory Cafe is meeting by partnered phone reassurance, staff contact, and out-of-doors; call 283-7030 for schedule. Senior Wheels out-of-town medical transportation program will resume summer 2021. Tai Ji Quan is available online through My Juniper. Senior Companion and Good Visit Programs are meeting by phone. 
  • Salvation Army International Falls office is closed to the public. Intake can be done over the phone. Limited funds are available for rent and emergency lodging, however ample funds are available through HeatShare and for medical expenses. The Salvation Army has packaged bags of food for kids and the elderly.  There are no income guidelines. Call 218-283-5147 to schedule a pick-up time. Food Pantry is still open by appointment only on Tuesdays and Thursday.
  • Minnesotans with low incomes are now able to purchase food online using SNAP benefits. Click here for more information. 
  • AEOA anticipates the reopening of in-house senior dining for International Falls, Littlefork, Northome Jourdans Restaurant, and Northome Shining Light Cafe on July 6, 2021. Meals on Wheels is available in designated areas. For more information on the senior meal program, call AEOA at 1-800-662-5711 ext 6899. 
  • Backus Community Center Community Café is serving pick up meals only, the dining room is closed. Café guests can call 285-7225 by 4:00 pm the day of Community Café to reserve meals.  Pick up is from 5:00 to 6:00 pm Tuesdays and Thursdays. The Summer Food Program is also operating via pickup! Please call Backus Office at 218-285-7225 to register your child(ren). Lunch is served 11:30am-1:30pm. Pick up door #3 (facing 9th Ave).
  • Falls Hunger Coalition is now accepting walk-in shopping, or you can call ahead (283-8020) if you prefer pre-bagged groceries. A new location is now open to walk-ins Tuesdays from 11 am to 1 pm in the Littlefork Lutheran Church (1210 6th Avenue).
  • Good Samaritan Society Homecare continues to provide Homemaking services, including errand-running, grocery shopping, light housekeeping, and meal prep. Call 218-283-4319 for more information.
  • Koochiching Aging Options Groceries to You! volunteer shopping and delivery is in full operation; call 283-7057 to register. 
  • USDA is warning of SNAP scams arising to steal confidential information like social security numbers, bank information, or PIN numbers in order to qualify for COVID-19-related assistance. If you are unsure if a request for information is legitimate, call 1-800-657-3698. For a list of current potential scams, click here. If you believe you are the victim of identity theft, contact your local police department; you may also file a complaint online with the Federal Trade Commission (FTC) by clicking here.

For parents/guardians:

  • Click here for our early literacy video series, Story Time With UWNEMN. 
  • For questions about childcare, contact the Child Care Aware parent line at 1-888-291-9811 to be directed to available licensed child care providers - or click here to search on a map.
  • Click HERE for a map of vaccine locations and updates. 
  • Click here for a list of mental health resources during this time of self isolation from Mental Health Minnesota. 
  • Accra offices are closed to the public, but operations run as normal. All visits are conducted by phone or teleconference at this time.
  • Arrowhead Area Agency on Aging office is closed until further notice.  Call 1-800-333-2433  Monday - Thursday from 8 am to 4 pm. Outreach and training events are postponed including Senior LinkAge Line presentations, speaking engagements, health fairs, 1:1 options counseling and Evidence Based Health promotions classes and trainings offered through Juniper.
  • Essentia Health International Falls has resumed routine appointments. Masks are required. E-visits, telephone visits, and virtual visits available. COVID-19 screening available at no cost with an e-visit online. Call 1-833-494-0836 for more information. Visitors are now allowed under certain circumstances; click HERE for more information. 
  • Fairview Range Homecare and Hospice continues to see clients in their homes and is taking new referrals and admits for both home care and hospice daily.  Nurses immediately screen for COVID-19 and have protocol in place.  Hospice care continues to be provided at Littlefork Care Center. 
  • Good Samaritan Society of Int’l Falls allows outdoor and indoor visits for almost all residents. For more information, click here
  • Good Samaritan Society Homecare continues to accept clients for Physical Therapy, Occupational Therapy, Speech Therapy, Nursing, and Homemaking. (Homemaking services include errand-running, grocery shopping, light housekeeping and meal prep.) Call 218-283-4319 for more information.
  • I Falls Family Planning is currently not taking walk-ins at the clinic. Call 218-283-6188 before coming to the clinic, and do not come to the clinic if you have any of the following symptoms: temperature 100 F or higher, respiratory symptoms, cough, difficulty breathing, known exposure to COVID 19, or awaiting test results for COVID 19.
  • Koochiching County Public Health and Human Services building is closed to the public. For Human Services, contacts are made via phone or video conferencing (where available).  All critical services are still being provided, including Child Protection and Vulnerable Adults protection. Call 283-7000 for more information. Programs continue as usual, but most are available only by phone or email. Click here for more information on each program. Stay up-to-date with the county public health department by liking their Facebook page (click here). 
  • Northland Crisis Response Team is back completing face-to-face visits but can complete services via Zoom or over-the-phone if clients prefer. If you or someone you know is experiencing a mental health crisis, call 1-800-442-8565; the line is open 24 hours/day, 365 days/year.
  • Rainy River Recovery is doing meetings via telehealth.  The office is open, but staff is staggered. 
  • West Falls Estates is currently closed to all visitors. Family members doing wellness checks, medical personnel (nursing, therapy), and deliveries are permitted.  All other visitors must be approved by management.
  • If you are having a hard time paying bills because you lost income as a direct result of the COVID-19 pandemic, UWNEMN can help. Click here for more information.
  • If you owe back rent - OR if you are a landlord owed back rent - RentHelpMN may be able to help. Click here for more information.
  • Rate-regulated utilities have begun sending disconnection notices. Minnesota Public Utilities would like you to be aware of the following options: enter a payment plan with your utility, apply for the Energy Assistance Program, or call 1-800-657-3782 for help. 
  • For a comprehensive and timely list of updates on COVID-19 in our state, the state's response, and state resources, click here.
  • If you are unable to work, have had hours reduced, or have lost your job as a result of this pandemic, you can apply for unemployment benefitsClick here for more information.
  • Minnesota Assistance Council for Veterans' Duluth office is currently open for walk-ins for veterans without access to phones or computers on Mondays, Wednesdays, and Fridays. If you are able to reach out from a phone or computer, please call 1-833-222-6228 or email mac-v@mac-v.org.
  • Koochiching County buildings are open with the exception of Public Health & Human Services and Probation.  For more information, click here.
  • International Falls Public Library has re-opened and is still offering pickups for those not comfortable coming in the building. Contact library staff by phone, through LiveChat, or email to request items for pickup. You may also send email attachments to the printer at ifallslibrary@hpeprint.com to pick up. Click here for more information. 
  • KOOTASCA Community Action office in International Falls is open to walk-ins Monday-Thursday from 10 am to 2 pm. If arriving outside of those times, please ring the doorbell next to the side entrance, and staff will assist you if they are able. Calls are being answered (218-283-9491) 8 am to 4:30 pm Monday through Thursday. A secure dropbox has been installed next to the main (side) entry for clients to drop off applications or necessary information. Head Start classrooms are in session, and applications for preschool aged children are still being accepted. Rental assistance may be available to eligible households. If you are falling behind on house payments due to COVID-19, please call 2-1-1 and ask for a Coordinated Entry as you may be eligible for our Transitional Housing Program. Energy Assistance is currently accepting applications for this heating season. Please contact to request an application. 
  • Legal Aid Service of Northeastern Minnesota offices are closed to the public. LASNEM is still open for intake by telephone and online and is still providing legal representation remotely and in court.  Agencies looking for any form of guidance regarding the frequently changing rules/policies should e-mail Heather Lindula at hlindula@lasnem.org.
  • Minnesota Power is resuming disconnections in August. If you have a past-due balance on your bill or are struggling to keep up, please call 1-800-228-4966.

Please remember, if you are ever in need of help, the 24-hour United Way 2-1-1 line is available to help you find local resources that best fit your needs. (Call 2-1-1 or visit www.211unitedway.org for more information.)

UWNEMN's mission is "to unite and focus our communities in creating measurable results to improve people's lives and strengthen our families." This unity and focus is needed now more than ever. Please practice patience, thoughtfulness, and preventive measures in the days and weeks to come to keep yourselves, your families, and your neighbors healthy and safe

UWNEMN has raised Crisis Funds on the Iron Range and in Koochiching County to distribute to local agencies, programs, and individuals affected by this pandemic.

  • Iron Range individuals who have lost their job or had reduced hours due to the COVID-19 pandemic can apply for financial assistance with basic living expenses on our web site. Click here for more information. 
  • Assistance is also available to Koochiching County individuals who have lost work due to this crisis. Click here for more information.